Privacy Policy

Effective Date: October 9, 2025
Last Updated: October 9, 2025

Welcome to SightSeekers (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://sightseekers.co.uk, book tours or activities, or interact with our services.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

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1. Information We Collect

We collect information to provide a better experience for you. The information we may collect includes:

a. Personal Information

When you book a tour, register an account, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and payment details
• Booking preferences and travel information

b. Non-Personal Information

We may automatically collect:

• Browser type and version
• IP address and device information
• Date and time of visit
• Pages viewed and referring website

This data helps us understand how visitors use our website and improve our services.

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2. How We Use Your Information

We use the collected information to:

• Process bookings and payments securely
• Communicate booking confirmations, updates, and offers
• Improve website performance and customer experience
• Send newsletters, promotions, or travel updates (only if you subscribe)
• Prevent fraudulent activities and ensure data security
• Comply with legal obligations

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3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember preferences, improve speed, and analyze traffic.

You can manage or disable cookies in your browser settings. However, some website features may not function properly without them.

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4. Sharing of Information

We respect your privacy and do not sell, trade, or rent your personal information.
We may share information only in the following cases:

• With trusted service providers (such as payment processors or tour partners) who assist in delivering services.
• When required by law or legal process to protect our rights or prevent fraud.
• To complete bookings made through third-party affiliates or partner platforms.

All partners are bound by confidentiality and data protection agreements.

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5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

All transactions are secured via SSL encryption, and sensitive information (such as payment details) is processed through verified and secure gateways (like Stripe, PayPal, or similar).

However, please note that no method of online transmission or storage is 100% secure.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (where legally possible)
• Opt out of marketing communications anytime
• Withdraw consent for data processing

To exercise these rights, please contact us at support@sightseekers.co.uk.

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7. Third-Party Links

Our website may contain links to third-party sites (e.g., tour operators, affiliates, or travel blogs).
We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

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8. Data Retention

We retain your information only as long as necessary to:

• Fulfill bookings and provide services
• Comply with legal, accounting, and regulatory requirements

Once your data is no longer needed, we securely delete or anonymize it.

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9. Children’s Privacy

SightSeekers does not knowingly collect or store personal data from children under the age of 16.
If we become aware that such information has been collected, we will promptly delete it.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.